Parents Room Finder

Terms of Use

Last updated: 28 September 2026

1. Acceptance of Terms

These Terms of Use (“Terms”) govern your use of the Parents Room Finder apps for iOS and Android and the website parentsroom.app (together, the “Service”), operated by Karmafy (“we”, “us”, “our”) in Queensland, Australia.

By using the Service you agree to these Terms and our Privacy Policy. If you don’t agree, please don’t use the Service.

2. The Service

Parents Room Finder helps you find parent rooms, nursing rooms, and baby change facilities nearby. Listings come from parents and from our discovery tools, and may be incomplete or out of date. Everything in the Service is free to use.

3. Accounts

  • You can browse rooms without an account.
  • Sharing rooms, adding photos, writing reviews, saving rooms, and reporting problems need an account. You sign in with Apple or Google.
  • You must be at least 18 to create an account. If you’re between 16 and 18, a parent or guardian must agree to these Terms for you.
  • Keep one account per person, and look after access to it. You’re responsible for activity on your account.

4. Licence to Use

We grant you a limited, personal, non-transferable, revocable licence to use the Service for non-commercial purposes. You may not copy, sell, or reverse-engineer the Service, or use bots or scrapers to access it.

5. Your Content

5.1 Ownership and licence

You keep ownership of the rooms, photos, reviews, and reports you submit (“Content”). You grant us a non-exclusive, worldwide, royalty-free licence to use, display, and adapt your Content to operate and improve the Service. This licence continues for rooms you shared after you delete your account, with your name removed.

5.2 What you agree to

  • Your Content is accurate to the best of your knowledge, and you have the right to share it.
  • Photos show the room itself. Don’t include people’s faces, especially children’s.
  • Your Content follows the rules in section 6.

5.3 How Content is checked

Photos are checked automatically by OpenAI as you add them, and room details and reviews are checked when you submit them. A photo or text that doesn’t pass isn’t published. A room a parent adds shows “Verification needed” until three other parents have reviewed it and no report about it is open. We may remove Content that breaks these Terms.

6. Acceptable Use

Don’t use the Service to:

  • submit false or misleading room listings or reviews
  • post offensive, abusive, or discriminatory content
  • harass or threaten anyone
  • spam, advertise, or impersonate others
  • scrape or bulk-copy the Service, or interfere with how it runs
  • do anything unlawful

We may remove content, or suspend or close accounts, that break these rules.

7. Supporting the App

7.1 Optional support

You can choose to support Parents Room Finder with a monthly or yearly subscription, or a one-time gift. Support is voluntary and doesn’t unlock any features; everything stays free for every parent.

7.2 Billing and renewal

  • Payment is charged to your Apple ID or Google Play account when you confirm the purchase.
  • Subscriptions renew automatically unless you cancel at least 24 hours before the end of the current period.
  • You can manage or cancel a subscription in your App Store or Google Play account settings.

7.3 Refunds

Apple and Google handle refunds under their own policies. Nothing in these Terms limits your rights under the Australian Consumer Law.

8. Intellectual Property

The Service, including its design, graphics, text, software, and app icons, is owned by or licensed to us. These Terms don’t give you any rights in it beyond the licence in section 4.

9. Location

The app uses your location only while you’re using it, and only if you allow it, to show rooms near you and to place a room you share. You can turn location off in your device settings; you can still search by suburb or address.

10. Disclaimers and Liability

10.1 Australian Consumer Law

Our services come with guarantees that can’t be excluded under the Australian Consumer Law. Nothing in these Terms excludes, restricts, or modifies any right or remedy you have under it.

10.2 Room information

Subject to section 10.1, room information is a guide only. We don’t guarantee that a room is open, available, clean, safe, or as described. Please check facilities yourself and follow any signs or instructions at the venue.

10.3 Limitation of liability

Subject to section 10.1 and to the extent the law allows, we aren’t liable for indirect or consequential loss arising from your use of the Service, and our total liability is limited to the amount you’ve paid us in the 12 months before the claim.

11. Third-Party Services

The Service relies on third parties, including Apple, Google, Firebase, Microsoft Azure, OpenAI, OpenStreetMap, the App Store, and Google Play. Their own terms and privacy policies apply to your use of their services.

12. Changes to These Terms

We may update these Terms. For material changes we’ll let you know in the app or by email before they take effect. If you don’t agree, you can stop using the Service and delete your account.

13. Ending Your Account

You can delete your account at any time in the app (Account → Delete account) or on our account deletion page. We may suspend or close accounts that break these Terms or put others at risk, with notice where practical. Rooms you shared may stay listed without your name. An active support subscription runs until the end of its current period and doesn’t renew; cancel it in your App Store or Google Play settings.

14. Governing Law

These Terms are governed by the laws of Queensland, Australia. If a dispute arises, we’ll first try to resolve it with you in good faith. Nothing in these Terms stops you from bringing proceedings in any Australian court with jurisdiction.

15. General

If any part of these Terms is unenforceable, the rest still applies. These Terms and our Privacy Policy are the whole agreement between you and us about the Service. Not enforcing a term isn’t a waiver of it.

16. Contact Us